AEPGelectronica send all items 24-48 hours after payment confirmed, either by bank transfer or paypal. Delivery will be made via a delivery company based on weight. Once received the items home, the client should review the package and see externally that has not been opened, beaten or manipulated by the transit agency, in which case will the delivery note the abnormalities found in the package. In case of a malfunction, the customer must immediately notify AEPGelectronica through contact on our website, within 12 hours of receiving the item.


The buyer may need to return the item within 7 days early days. The return item should be returned with all its accessories and original box, and in perfect handling. The return is by the same means as sent initially and the cost of the return will be charged to the purchaser. You can also return the item in case of malfunctions, by manufacturing problems (be exempt from the right of return are items with problems of cracks, bumps or manipulation of hardware / software). Any problems must be notified by email the circumstances for refund through our Online Contact.


All our items are brand new BRAND BY CUSTOMER therefore have direct manufacturer warranty of 2 years. For the processing of the security we need to send the product serial number and purchase date, and a copy of the invoice. To make use of the warranty, the customer should contact first with AEPGelectronica. and then deliver your item to the address you indicate. Shipping charges to our warehouse borne by the customer and back shall be borne by AEPGelectronica. In the event that an item will have some expenses that did not cover the warranty will notify the customer and these must be paid before resending the item repaired.

Distribuidor Autorizado Foscam
Proveedor Adherido a Confianza Online.

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